Pay when the work pays off
Briefing a product, searching the factory network, and messaging a factory are all free. Frenzee earns at the moment a run becomes real — a sample you approved or an order you placed — never at the first message. Here is exactly how that works.
Get factory optionsMaking the product
For production runs you pick one of two tiers — and you can switch between them. Most self-serve runs use the built-in margin.
Built-in margin
One numberon each run
The quote you see for a factory already includes Frenzee. One price, not a stack of line items. Money moves brand → Frenzee → factory, and the factory only gets paid once you confirm the goods passed QC.
- Frenzee is the merchant of record — refunds, disputes, and chargebacks run through us
- The factory's share is held until you confirm the run, so nobody gets paid for goods you haven't approved
- Priced in your currency — HK$, US$, CNY, or AUD — with no hidden wire spread buried in the rate
- Nothing to set up: this is how a self-serve run works by default
Fits a first-time founder or an emerging brand who wants one clean number and someone accountable if the run goes sideways.
Retainer
Flat monthlymerchandiser on call
A flat monthly fee for ongoing merchandiser help, billed as a retainer. Frenzee never touches the run money — you pay your factories directly on your own terms.
- Frenzee stays out of the money path entirely — you settle with factories yourself
- Ongoing sourcing, quote comparison, and production tracking, the way a fractional merchandiser would work for you
- A predictable monthly cost instead of a per-run margin
- Switch between this and built-in margin from your billing settings
Fits an operator who already has supplier relationships and payment rails, and wants merchandiser hands on top — not a money rail.
How the money moves on a run
New supplier
30% down, 70% on delivery against the bill of lading — and the factory’s share stays held until you confirm the goods passed inspection.
Established supplier
30-day net after delivery, once the relationship has a track record of held prices and on-time runs.
Project sourcing
A USD 2,000 deposit gets the sourcing work moving; it converts to a cut on confirmed volume, or comes back to you, depending on what ships.
Straight answers
- When do I actually pay?
- Not when you brief, search the directory, or message a factory — all of that is free. Money only enters the picture once a run reaches a real milestone: a sample you approved, or a bulk order you placed. You pay when the work has paid off, not before.
- On the built-in-margin tier, is the factory paid right away?
- No. The factory's share is held until you confirm the goods passed inspection. Frenzee is the merchant of record, so the funds sit in escrow-style holding and release on QC. That is the whole point — nobody gets paid for goods you have not approved.
- What is the difference between a retainer and a subscription?
- A retainer is a flat monthly fee for ongoing merchandiser help, the way you would pay a fractional team member. On the retainer, Frenzee never touches your run money — you settle with factories directly. There is no per-run margin on this path.
- Which currency is a run quoted in?
- Whichever makes sense for the run — HK$, US$, or CNY — always qualified, never a bare number. An Australian client is invoiced from the Australian entity in AUD, so there is no cross-border transfer to arrange on your side.
Start with a brief, not a bill
Describe what you want to make. See real factories and honest landed cost before any money is on the line.
Get factory optionsPricing on this page is informational. Frenzee earns at a proven-value milestone in a run — never for sending an outreach message.